Frequently Asked Questions

Here is a list of questions, but if there is anything else you want answered just contact us!


At what time can we check in and out?

Check In is from 4pm. Check Out is 10am. If you are arriving earlier or need to leave later, we will try to accommodate you where possible. We would appreciate if you could let us know what time you expect to check in.

Is the price per room or per person?
The prices are per room.

Is breakfast included in the price and what type of breakfast?
Yes. A continental breakfast is included in the price.

Can we settle the bill on arrival?
Yes. We ask you to settle your bill on arrival.

How many floors are there and do you have a lift (elevator) in the building?
The building has 4 floors, the bedrooms are all on the second floor, the dining room and terrace are on the first floor. There is no lift.

Are linens and towels provided or do I need to bring my own?
Yes, linen and towels are provided.

Do the rooms have a balcony?
The bedrooms do not have balconies but there is a first floor terrace available for guest use.

Do you have non smoking rooms?
All our rooms are non-smoking.

Is there a telephone with direct dialing in the rooms?
No, there are no telephones in the rooms.

Do you have an Internet/E-Mail point in the Property?
Yes, we have a computer with internet access and a printer available for guest use.

Is there a swimming pool? When is it open?
No, there is no swimming pool in the property, but we have the Equi Terme Spa pool 8km away and another 2 public swimming pools at Cormezzano less the 4km away.

Is parking or garage available?
There is no private parking, but free public parking is 50 yards away in front of the train station.

Where can we rent a car?
There are no car rental facilities in Gragnola - we recommend renting your car at your arrival airport.

Are there any shops in the village?
Yes, Gragnola has 2 grocery stores/minimarkets, a fruit and veg shop, newsagents, butcher and a pastry shop which is open mornings only. There are also two hardware shop/builders merchants and a clothes shop for ladies and menswear. Also 2 hairdressers/barber.

Is there a bank in the village?
Yes. There is a bank with a cashpoint.

Is there a chemist in the village?
Yes. (Farmacia)

Are there any bars or restaurants in the village?
Yes, Gragnola has 2 pizzerias and 2 Bars.

Are there vineyards nearby?
Yes, there are vineyards nearby, we are just off the 'Strada del Vino'.

Which is the nearest airport?
Pisa is nearest at just over an hour's drive, although you also have the possibility of arriving at Parma or Genoa now with Ryanair. Milan Bergamo is a little further away with approximately 3 hours drive.

Do you have a pickup or shuttle service from and to the airport?
No, we do not have a pickup or shuttle service. If you have decided you don't want a car, then you can get here by train. Depending on flight arrival/departure times this may not be convenient, so we can arrange for a taxi if required.

Which is the nearest railway station?
Gragnola has its own station and we are about 100 yards from it. This is a regional station connecting us to Aulla and Pisa Centrale.

Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, unless you want to count going up and down the stairs lots of times :-)

Are pets welcome?
No, sorry, pets are not allowed.

Is there a restaurant in the Property?
No. However in Gragnola we have two pizzerias, and in neighboring villages there are a number of very nice restaurants (see our Things To Do guide).

Can I connect my modem so that I can surf the Internet from my room?
You cannot connect a modem, but depending on your needs, it may be possible to connect either via wireless or wired ethernet for Internet access from your own laptop. However we do have free internet access for our guests!

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